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Ontario Works

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About Ontario Works

The Ontario Works program provides financial assistance to individuals and families (participants) in financial need.

The program is designed to provide support and assistance to participants as they work towards stability and employment.

By meeting the requirements of the Ontario Works Act, individuals will participate in seeking employment, skill development, volunteering, gaining self-employment, and/or completing basic education.

Our office

The Office is located at 540 Albert Street East.

Office hours are Monday to Friday 8:30 a.m. – 4:30 p.m. (excluding holidays)

Main switchboard: 705-759-5266
Intake line: 705-759-2130

Ontario Works Benefits

My Benefits

MyBenefits is an online service available to residents of Ontario who are active Social Assistance recipients. This online channel is available on a 24/7 basis allowing participants to see their case information and report changes through their desktop, tablet or cell phone.

With MyBenefits, participants can:

  • Check payment history and view a breakdown and status of each payment
  • Report earned income against an existing employer on file in SAMS and track the status of earned income submissions
  • Report address and phone number changes
  • View profile information (e.g. phone number, email, household members)
  • View letters

Anytime – Anywhere – Any Device!