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Apply for Ontario Works

Effective June 21st, 2021, Ontario Works has a new way to apply for assistance directly to the Ontario government.

Persons in financial need can apply online by visiting www.ontario.ca/socialassistance

You may also call Toll Free 1-888-999-1142, or TTY 1-800-387-5559.

When applying, you will need to answer questions about yourself and the family members in their household.

You will also need the following information:

  • Birth certificate
  • Social Insurance Number (SIN) card
  • Ontario Health Insurance Plan (OHIP) card
  • Immigration or sponsorship information if applicable
  • Full address including postal code
  • Cost of rent or mortgage
  • Cost of utilities (gas, hydro, water)
  • Current landlord’s name and address
  • Address history for the past 12 months
  • Employment history for the past 24 months
  • Most recent monthly bank statement
  • Any sources of income (i.e. Earnings from EI, CERB, CPP, OAS)
  • Assets (vehicle, RRSP’s, etc.)

Applications meeting the following criteria will be completed by the local office and may still -> Apply Online or to call 705-759-2130 / 1-866-363-6007

  • Youth Application – Under the age of 18
  • Newcomers or Sponsored Immigrants
  • Require Translator or Trustee
  • Being released from incarceration
  • Temp Care Applications – An adult providing temporary care for a child who’s in financial need and is not their dependent
  • In an Emergency, defined as:
    • being evicted from home or homeless
    • worried about personal safety
    • in an abusive relationship
    • affected by fire or flood
    • have health crisis

Local Office Information:

Hours of operation: Monday to Friday: 8:30 a.m. to 4:30 p.m.
Phone: 1-705-759-2130 / 1-866-363-6007
TTY: 1-844-446-1700 (for deaf and hard of hearing)

540 Albert St East Sault Ste Marie  P6A 4N1