Protecting Your Privacy
The District of Sault Ste. Marie Social Services Administration Board (DSSMSSAB) is committed to protecting the privacy, confidentiality, and security of personal information collected through our programs, services, website, and business operations.
We collect, use, disclose, and retain personal information in accordance with applicable legislation, including the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) and other relevant provincial and federal privacy laws.
Information we Collect
We may collect personal information when you:
- Apply for programs or services
- Submit forms or applications
- Contact our offices by phone, email, or online
- Register for events or activities
- Apply for employment opportunities
- Access certain website features
Information collected may include your name, address, phone number, email address, identification information, financial information, and other details necessary to administer programs and services.
How Information is Used
Personal information is collected and used only for purposes related to:
- Delivering programs and services
- Processing applications and requests
- Communicating with individuals and families
- Meeting legislative and reporting requirements
- Improving service delivery
- Maintaining records and administrative operations
Information is only accessed by authorized personnel who require it to perform their duties.
Information Sharing
DSSMSSAB does not sell, rent, or trade personal information. Information may be shared when:
- Required or authorized by law
- Necessary to administer programs and services
- Consent has been provided by the individual
- Required to protect public safety or prevent harm
Any disclosure of information is conducted in accordance with applicable privacy legislation.
Website Information
When you visit our website, limited technical information may be collected automatically, including:
- Internet Protocol (IP) address
- Browser type and device information
- Pages visited
- Date and time of access
- Website usage statistics
This information is used to improve website performance, security, and user experience.
Cookies
Our website may use cookies and similar technologies to enhance functionality and analyze website traffic. Users may choose to disable cookies through their browser settings; however, some website features may not function as intended.
Information Security
DSSMSSAB maintains administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
While every reasonable effort is made to protect information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Access & Correction Requests
Individuals may request access to their personal information or request corrections where appropriate, subject to applicable legislation and program requirements.
Requests should be submitted to DSSMSSAB’s designated Privacy Officer.
Contact Us
Questions regarding this Privacy Policy or the handling of personal information may be directed to:
District of Sault Ste. Marie Social Services Administration Board
548 Albert Street East,
Sault Ste. Marie, ON P6A 7A7
Phone: 705-759-5266
Toll-Free: 1-866-363-6007
TTY: 1-844-446-1700